Shipping & Returns

Last updated: 12/10/2026

Shipping

Orders are processed within 24–48 hours of confirmation. Delivery typically takes 6–10 days after dispatch, depending on your location. Remote or rural pin codes may take a little longer. You'll receive dispatch and tracking updates via WhatsApp/email. We currently ship only within India.

Order Cancellation

Orders can be cancelled within 1 hour of placement. After that, we begin processing immediately and cannot cancel.

Damaged, Defective, or Incorrect Items

We'll send a free replacement. To be eligible:

Record one continuous, unedited unboxing video, starting before opening the package and clearly showing the shipping label.
Send the video to our WhatsApp number, +91 79776 99936, within 24 hours of delivery.
Claims without a valid video, or reported after 24 hours, can't be verified and won't be eligible.

This covers things like a broken or leaking bottle, a missing item, or receiving the wrong product — anything wrong with the item itself or the delivery.

Non-Returnable Categories

For hygiene reasons, innerwear and similar personal-use items can't be returned or exchanged for sizing or preference. Genuine defects or wrong items in this category are still covered above.